Sales development and customer support

Sales and support teams that speak your customers' language

Bytestorm builds dedicated SDR and customer support teams that work inside your tools and on your schedule, up to 24/7. An EU company, working with clients in Europe, the US and beyond.

Book a call See how it works
We work in
  • English
  • German
  • French
  • Italian
  • Spanish
  • Polish
  • Romanian
  • Russian
Need another language? Ask us.

What we do

Two services, one way of working.

Pick one or both.

Sales development

We fill your sales team's calendar with qualified meetings.

  • Outbound prospecting by phone, email and LinkedIn
  • Inbound lead follow-up and qualification
  • Meetings booked straight into your sales team's calendar
  • Every activity logged in your CRM

We hand over at the booked meeting. Your sales team takes it from there.

Customer support

We answer your customers in their own language, as part of your team.

  • Live chat and email tickets, handled end to end
  • Account and technical questions
  • Any schedule, including 24/7 coverage
  • Clear escalation to your team when it is needed

Your customers talk to your brand, not to an outsourcing company.

How it works

From first call to a working team.

  1. 01

    Intro call

    We go through your markets, languages, goals and tools.

  2. 02

    Team setup

    We recruit and train people for your product, your market and your tools.

  3. 03

    Launch

    The team works inside your CRM or help desk, under your brand, on your schedule.

  4. 04

    Report and adjust

    You get regular reporting on activity and results. The team grows or changes as your needs do.

Why Bytestorm

A team that works like part of yours.

  • Native-level languagesEight languages in active projects today, and we add more as clients need them.
  • On your scheduleSales development runs on your business hours. Customer support can run around the clock, 24/7.
  • An EU companyBytestorm has a registered company in the EU. Useful if you are entering European markets from the US or elsewhere.
  • Dedicated peopleYour team works on your account, so they learn your product and your market properly.
  • Room to growStart small and add people or languages as you grow.

What we do today

Teams running right now.

Sales development

A European energy market intelligence company

A dedicated team of Bytestorm SDRs qualifies inbound and outbound leads across European markets and books demos for the client's specialist sales team.

  • Outbound and inbound
  • Demo booking
  • Multi-market
Customer support

An entertainment platform

Customer support in Polish, English and Russian, running 24/7 with fast first replies. The team handles live chat and email tickets, account and technical questions, and escalates complex cases to the client's team.

  • Polish, English, Russian
  • 24/7
  • Chat and email

FAQ

Questions we often get.

How much does it cost?

It depends on team size, languages and scope. We go through it on a short call and send you a proposal.

Do you work with companies outside Europe?

Yes. We work with clients in Europe, the US and beyond. If you are entering European markets, our EU company and language coverage can give you a presence here.

Which hours do you cover?

Sales development runs on your business hours. Customer support can run on any schedule, including 24/7.

Who manages the team?

We do: hiring, training and day-to-day management. If you prefer, the people can work under your own management instead.

Where does your part of the sales process stop?

At the booked meeting. We qualify the lead and book it into your sales team's calendar. Your team runs the meeting and closes.

Which languages do you cover?

English, German, French, Italian, Spanish, Polish, Romanian and Russian in active projects today. If you need another language, ask us.

Which tools do you work in?

Yours. Our team works inside your CRM, help desk and sales tools, such as HubSpot and LinkedIn Sales Navigator.

Where is your team based?

Bytestorm has a registered company in the EU, in Romania, and most of our team works from Moldova. We serve clients wherever they are.

Tell us which markets you want to reach.

Book a 30-minute call. We will ask about your markets, languages and goals, and tell you honestly whether we are a good fit.

Book a call

Prefer email? bytestormhr@gmail.com